This accessibility statement applies to content published on the www.icrev.org.uk domain.
This website is run by the Independent Complaints Reviewer Office. It is designed to be used by as many people as possible. The text should be clear and simple to understand. For example, you should be able to:
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- use most of the website using a screen reader
We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability.
How accessible this website is
We know some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of text
- some pages and document attachments are not written in plain English
- some of our online forms are difficult to navigate using just a keyboard
- most older PDF documents are not fully accessible to screen reader software
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- E-mail: enquiries@icrev.org.uk
- Call: 0300 013 2119
We’ll consider your request and get back to you in 21 working days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: enquiries@icrev.org.uk.
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS)
Technical information about this website’s accessibility
The Independent Complaints Reviewer Office is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard.
Preparation of this accessibility statement
This statement was prepared on 17 September 2021. It was last reviewed on 15 October 2021.
The website was last tested on 11 October 2021. The test was carried out by Kenny Frame Design.
You can read the full accessibility test report here. The report also contains a full explanation of what was tested and how it was chosen.