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Home
About the ICR
How to complain
FAQs
Publications
Contact us
Feedback on the ICR Office Service
Comments and feedback about our service are always helpful so we would appreciate it if you could take a few moments to complete this questionnaire and return it to us.
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Name
*
E-mail
*
ICR Complaint reference number
*
Did our leaflet make it clear to you what the ICR can consider and how we might be able to help you with your complaint?
*
Yes
No
Did we keep you updated of progress throughout our investigation?
*
Strongly Agree
Agree
Disagree
Strongly Disagree
During our investigation of your complaint do you feel that we considered your point of view and any evidence that you provided?
*
Strongly Agree
Agree
Disagree
Strongly Disagree
Did our report provide you with clear explanations of our conclusions and the reasons for them?
*
Strongly Agree
Agree
Disagree
Strongly Disagree
If the ICR made recommendations for the organisation to change its practice or procedures do you think those changes will help to avoid similar problems in the future?
*
Strongly Agree
Agree
Disagree
Strongly Disagree
How satisfied were you with the time it took to deal with your complaint?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Don’t know
Did you find the ICR and her staff courteous and helpful?
*
Strongly Agree
Agree
Disagree
Strongly Disagree
How would you describe the ICR Office's Service?
*
Excellent
Good
Satisfactory
Unsatisfactory
Please provide any additional comments you may have in the box below.
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